Terms of Service

Terms of Service

1. Overview

This website is operated by BehindTheFrames.com. Throughout the site, the terms “we,” “us,” and “our” refer to BehindTheFrames.com. By accessing our website and/or purchasing from us, you engage in our “Service” and agree to the following Terms of Service (“Terms”). These Terms apply to all site users, including browsers, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree, you may not use our services. We reserve the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., providing us with the e-commerce platform to sell our products and services.


2. Online Store Terms

By using this site, you confirm that you are at least the legal age of majority in your region or have parental consent to use this site.

You may not use our products for illegal purposes, and you must not violate any applicable laws while using our services. Any breach of these Terms may result in termination of services.


3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, sell, or exploit any portion of our Service without written permission.

Your content (excluding credit card data) may be transferred over various networks and may be modified to conform to technical requirements. Credit card information is always encrypted.


4. Accuracy of Information

We do not guarantee that the information on this site is accurate, complete, or up-to-date. Content on this site is provided for general information only and should not be solely relied upon for decision-making.

We may modify content at any time, but we have no obligation to update any information on our site. You are responsible for monitoring changes.


5. Product & Service Modifications

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue any product or service without notice.
  • We are not liable for any modifications, price changes, or service discontinuations.

6. Products & Services

Some products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Return Policy.

We make every effort to display product colors and images accurately, but we cannot guarantee that your screen’s display will be accurate.

We reserve the right to:

  • Limit product sales to any individual, region, or jurisdiction.
  • Restrict product quantities.
  • Discontinue products at any time.

We do not warrant that the quality of products or services will meet your expectations or that any errors will be corrected.


7. Billing & Account Information

We reserve the right to refuse or cancel any order at our discretion, including limiting purchases per person or household. In such cases, we may attempt to notify you via email or billing details provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and promptly update it as needed.

For details, please review our Returns Policy.


8. Third-Party Tools & Links

We may provide access to third-party tools or links. We do not monitor or control these third-party services and are not responsible for them. Use of such services is at your own risk.

Any concerns regarding third-party products should be directed to the respective provider.


9. User Comments & Feedback

By submitting feedback, ideas, or suggestions, you grant us unrestricted rights to use, modify, and distribute them without compensation.

We are not obligated to:

  1. Maintain any comments in confidence.
  2. Pay compensation for any comments.
  3. Respond to any comments.

We reserve the right to remove content deemed offensive, unlawful, or in violation of third-party rights.


10. Personal Information

Your submission of personal information is governed by our Privacy Policy.


11. Errors & Omissions

We do not guarantee that product descriptions, pricing, promotions, or availability are free from errors. We reserve the right to correct inaccuracies, update information, or cancel orders if necessary.

We undertake no obligation to update or clarify any information except as required by law.


12. Prohibited Uses

You may not use our site or content for:

  • Illegal activities.
  • Violating intellectual property rights.
  • Harassment, abuse, discrimination, or defamation.
  • Submitting false or misleading information.
  • Uploading malicious software or viruses.
  • Collecting personal data of others without consent.
  • Spamming, phishing, or scraping content.

We reserve the right to terminate access if these prohibitions are violated.


13. Limitation of Liability

We do not guarantee uninterrupted, error-free, or secure service. You agree that use of our service is at your own risk.

We are not liable for damages including lost profits, data loss, or other indirect damages related to using our service or products. Some jurisdictions may not allow these limitations, so they may not apply to you.


14. Indemnification

You agree to indemnify and hold BehindTheFrames and its affiliates, partners, and employees harmless from any claims arising from your violation of these Terms or your use of our services.


15. Severability

If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid.


16. Termination

These Terms remain in effect unless terminated by you or us. We may terminate your access if we determine that you have violated any Terms.


17. Entire Agreement

These Terms and any additional policies posted on our site constitute the entire agreement between you and BehindTheFrames.com, superseding prior agreements.

If you have any questions, please contact us at: changmeii2004@gmail.com